Bondelivery has built its business success on caring for the customer and their products, offering a professional yet personal service.

The success of the Company goes back many years and has been built upon ensuring the needs of the customer are reflected in all that we do.

It is about providing a total service from ‘Design to Delivery’ and beyond.

For Bondelivery it has been going that extra mile, ensuring that Customer Service and Added

Value services are provided as an integral component within the ongoing partnership.

This is provided in a variety of ways:

  • Regular Structured Reviews processes
  • KPI Provision – Weekly and Monthly
  • Customer Service Centre services
  • Implementation and Project Management skills
  • Reverse Logistics

Key to the success of Bondelivery has been the clear focus on the specific needs of individual customers. We are proud of the fact that we have retained and serviced many of our customers for over 30 years.

Technology

It is crucial in today’s environment to deliver services economically while maintaining high standards. Bondelivery have Tracking Systems in all our vehicles, enabling us to improve driver and vehicle efficiency, monitor and improve fuel usage, doing as much as possible to reduce costs and carbon footprint.

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Customer Service

Bondelivery has built its business success on caring for the customer and their products, offering a professional yet personal service. The success of the Company goes back many years and has been built upon ensuring the needs of the customer are reflected in all that we do.

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Security

We take our responsibilities to protect and secure our customers goods very seriously. The security systems, technologies and procedures we employ are unrivalled in the logistics industry. We have a manned security presence on site 365 days a year.

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